Instructions for ControlX/T2Tariff

Costs/Rewards associated with the number

Modes

• Monthly Rental
• Call Cost Calculator
• Tariff Change

Costs/Rewards associated with the number

Monthly Rental

Monthly rental Shows the level of your current monthly rental (which is prepaid) and the period for which it has been prepaid.

Call Cost Calculator

Tariff: Which tariff to use when calculating the cost of a call. You can choose the service (dmConnect, dmVoice, dmFax or dmSwitchboard) and plan (Bas, Pro or Ent) but not the number type using this selector.

Destination: The destination number (e.g. 02070602000) to calculate the cost of diverting to.

To calculate the cost of diverting to a VoIP destination, put voip-trunk (including the hyphen) in this box.

Start GMT: The date and time of the start of the call. This must be in the format YYYY-MM-DD hh:mm:ss.

Duration/s: The duration of the call in seconds.

[Adv] Minutes so far: The number of minutes already used this month. On some tariffs calls get cheaper as the total number of minutes passes different thresholds.

[Adv] Origin: Select whether the costed call originates from a UK national or international location (this only affects 070 numbers).

Calc Cost: Click this button to calculate the cost of a call starting at Start GMT, lasting for Duration/s seconds and diverting to Destination.

Cost inc VAT: The calculated cost of the call, in UK pounds sterling inclusive of VAT.

This is divided into:

• Inbound Leg - the cost of the leg of the call between the caller and this number
• Outbound Leg - the cost of the leg of the call between this number and the divert destination.

The results:

• A positive cost figure indicates a charge.

• A negative cost figure indicates a payout.

Tariff Change

This is where you can request a change to the Service and Plan that apply to your number. For example:

- You're on dmConnect and want to use the dmSwitchboard service

- You're on a Base plan and wish to change to Enterprise plan because you're forwarding a lot of calls to mobiles and estimate that will save you money.

1. Request a quote

2. Select the option that best suits your requirements

- Often you can get a better deal with the longer term contracts (both in increased rebate and volume discount)

- You may see negative costs, especially early on on your current contract, that mean you will get a net credit to your account

- Click on to see how the figure is arrived at (it's a combination of a new contract and a partial rebate on your existing contract)

- Click on "Confirm Tariff Change" to make the change occur (and take funds from your account accordingly)

If you don't have sufficient funds to afford the tariff change, you are invited to make a deposit large enough to cover it. In the case of numbers that cost money to run (eg. 0800, UK Geo) the system will try to ensure that sufficient funds exist for that number to forward 10 minutes of calls to a UK landline.

In general the tariff change is immediate and will be reflected in what you see at the top of the control page. In some cases (change of plan for dmConnect) the change has to occur overnight, so you won't see an immediate effect.