Introduction to dmSwitchboard

dmSwitchboard overview

When we designed dmSwitchBoard, we wanted to open up the power of our exchanges to dmClub members to use in a manner that worked with and enhanced their business methods. We have tried to create a service that is useful, flexible and powerful, yet easy to use. This is the first public release of dmSwitchboard, but there will be future releases of changes, improvements and add-ons.

Components of dmSwitchboard

A switchboard consists of a Script, Sounds and Settings.

  • Script defines a set of departments all linked from the reception department.
  • Sounds are the actual sounds played to callers (eg. "Welcome to Jones The Bootmaker").
  • Settings are parameters controlling peripheral functions such as voicemail and notification.

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PERM SERVER DEBUGGING

EXECUTING REQUEST: http://m2001.dmclub.net/dmPerm_r24s2/dmPerm.cfm
GET VARS SENT
POST VARS SENT
siteroot = http://notes.dmclub.net
phurl = http://notes.dmclub.net/switchboard/3410
cmd = GetPerm
UserIP = 127.0.0.1
_Protocol = dmPerm_r24s2
ClientAppVer = unspecified
COOKIE VARS SENT

RESULT RECEIVED Cmd="GetPermAck" Perm="RU-GUEST" DocPath="/switchboard/3410" RU="RU-GUEST"
DECODING PWP
$response[Cmd] = GetPermAck
$response[Perm] = RU-GUEST
$response[DocPath] = /switchboard/3410
$response[RU] = RU-GUEST