Sat 12 Mar 2022 - dmCalls12 problem
A third party network has broken and this has caused trouble for dmCalls12. We have routed most traffic around this, but there will be issues for things like dmDialler and possibly outbound calling from VOIP handsets. We will have to wait for an engineer to attend to this before normal service can be resumed.
Thu 23 Dec 2021 - Merry Christmas
It's been a touch year for many of our clients, often small businesses in sectors hit by both Covid and Brexit. We've tried to help where we can with leniency on renewals, etc. But now is the time to wish you all a Merry Christmas. Support tickets/emails will continue to be monitored over the break, although maybe not as frequently as usual.
Mon 06 Sep 2021 - dmCalls12 rate rises for international calls
There have been a number of rate rises for international calls via dmCalls12. These are all due to underlying rate changes. The way in which costs have spiralled is mystifying - it would appear that all countries are putting high "termination charges" on calls originated from overseas. This includes the UK, where all networks (especially mobile) are charging more for calls coming in from outside the UK than those from inside.
Please check the latest tariffs to see if any destinations you call are affected. We will be bringing in personalised updates for this in the near future, but these systems are not yet ready.
Note that the dmDialler app can be used to ascertain the cost per minute of any dialled destination (you don't need to place the call).