2019-04-25 Clubhouse outage 05:00 to 09:50
Apologies for outage this morning on commerce systems. Cause was hardware failure problem on database server (and restorative systems) and this functionality will be relocated in the next few weeks to prevent recurrence.
2019-02-26 22:45 GenU outbound PSTN outage - Resolved
23:00 Looks like one of our carriers has a problem at the moment, affecting termination of GenU (eg dmConnect12, dmSwitchboard12) services to PSTN destinations. We've raised a ticket with the network concerned and hope they can resolve quickly.
00:00 Still down and we are trying to contact the carrier
06:00 Still down and we are trying to contact the carrier
06:30 Signs of life from network, and it seems to be working but still considered "at risk"
So far, our view is that this has been unacceptable in terms of support and we will be looking to make the (very significant) changes to reduce our dependence on this carrier., probably within the next 2 months. Apologies to any customers affected this time.
2019-01-23 07:30 Major GenX calls outage - Resolved
dmVoice, dmFax and dmSwitchboard classic out of action.
Should be resolved by 10:45
Update - it was resolved at 10:45. Apologies for any inconvenience.
2018-05-02 saving money on your renewals
A customer has very politely suggested that we should say more about the deals that allow for cheaper rent for accounts that renew every 6 months, so here we go...the options include:
Pay for 12 months, get 13
Pay for 21 months, get 24
Get 60 months for the price of 50 months at your current monthly cost.
For an additional £50 setup fee you can have the number “for life” (see FAQ down the page).
see
http://notes.live.dmclub.net/0103 for the full details.
2016-11-14 Fancy some free ProTime? Try ClubTime