dmFax fax to email settings
To receive a fax as an email address, you need to
- Specify an email address where you want your fax attachments to be sent
- Make sure you've got suitable software for viewing the fax attachments
Setting up your dmFax fax to email system
To set up your dmFax email address, follow these steps:
1) Log in to your Clubhouse
2) Click on the icon for your dmFax number. A new window will open, displaying your dmFax control panel.
3) Click on the 'Gateway' tab. You'll see a window like this:
4) Enter your email address
5) Specify the format you'd like to receive files in (we recommend PDF for most operating systems, and you may want to receive them as zip files if you're concerned about mailbox space)
6) Click Save.
7) Get a friend to send you a test fax, to make sure it's working.
Checking your viewing software
To view a fax as an email attachment, you'll need suitable software installed. The software you use will vary depending on which operating system you're using. However at the time of writing (September 2010) most standard computer operating systems include a PDF (Public Display Format) viewer
Viewing your fax attachment
When you receive the email containing the fax, simply double-click on the attachment to open it. Your attachment should open automatically.
What if my attachment doesn't open?
If your attachment won't open, it's probably because:
You have set your dmFax to send you attachments in the wrong format
To change your dmFax attachment format, follow these steps:
1) Log in to your Clubhouse
2) Click on the icon for your dmFax number. A new window will open containing your dmFax control panel.
3) Click on the 'Gateway' tab.
4) Under 'Image format', select the right format for your viewer (for guidelines, see the table below).
You have not installed a suitable reader
In general, we recommend downloading and installing a PDF reader. To find a suitable reader for your operating system, see the table below.
Recommended software
| Operating System | Recommended File Format | Recommended Software | Software location |
|---|---|---|---|
| Windows 95, 98, 98SE, 2000, ME, NT 4.0 | DCX | Imaging | Included with OS |
| Windows XP and newer |
Adobe Reader | www.adobe.com | |
| MAC | Adobe Reader | Probably included on system or free CD-Rom. Also www.adobe.com | |
| Most good OS's | Adobe Reader | Probably included on system or free CD-Rom. Also www.adobe.com |