dmSwitchboard12 call records
1.1 Displayed Records
Each row relates to a call leg
Begin date |
On what date (GMT) the call leg arrived at the switch |
Begin |
At what time (GMT to nearest second) the call leg arrived at the switch |
io |
Whether the call was "inbound" or "outbound" Note that this is from thswitchboard's perspective - inbound call would be the call of a correspondant to the switchboard and outbound would be the various calls to the extension (by SIP or PSTN) |
Cnct |
At what time (GMT to nearest second) the call leg was answered |
Disc |
At what time (GMT to nearest second) the call leg was terminated (either hung up or stopped ringing) |
Ext |
Which extension(s) were in involved in the call (Origination) > (Termination) Eg ">301" means an externally originated* call intended for extension 301 "302>" means a call made from extension 302 to an external destination "304>803" means a call from extension 304 to extension 803 |
CLI |
PSTN calls: The callerID of the call. In the case of SIP phone originated calls, it depends on what the user has setup, but the value is not used. In the case of WebPhone originated calls, it defaults to nothing (What about withheld/unavailable?) |
DDI |
The address of the termination point. Could be... 1) PSTN - Number in International format (inbound leg) (eg. "442070602000") or National format (outbound leg) (eg. "02070602000") 2) Extension (eg. 302) - For inbound legs only, the extension being called 3) SIP Phone - SIP login id (eg. 0081302) - comprised of tenantID and extension 4) WebPhone - SIP login id (eg. 0081302wp) - comprised of tenantID and extension with the suffix "wp" |
CnctDur |
How long (in seconds) the call was connected for |
Charge |
How much the customer has been charged in UPKX for this call. Only affects PAYG min (Which doesn't yet exist) |
Zoom |
A couple of options for the user to get full details of the call in terms of: 1) X - XML session variables 2) L - XML parsing and live log messages |