Buttons

New -

My Open - 

All Open -

Finder -

Management-

Tickets

TicketID

St

Subject

Subject of the ticket (usually the subject of the email that started it)

DMID

The DMID of the account pertaining to this order if known

Actions

[Spam] - Sets you as owner, moves to spam dept

[Nfy] - Sets you as owner, moves to notify dept

[Tri] - when a ticket is still in triage and isn't owned by a real person, this just sets the owner to TRI

[Bag] - This sets you as the owner of the ticket

Links

[Clubhouse] - Opens the Clubhouse of the ticket's DMID in a new ASE session