Development candidate: CRM system that integrates with outbound/inbound call-handling
dmClub would like to release a CRM system, to be integrated with our existing (and potential future evolutions of) our PABX system. The longer-range vision is for a CRM system that integrates smoothly with inbound and outbound calling and other communications systems, to offer customers a one-stop portal for managing their enquiries, sales calls and other communications.
We'd be very interested in hearing from dealers whether you think this would be an appealing product for your target markets. Is this something you might sell?
Features that we are considering
-
Tracking sales and marketing communication with customers
-
Dashboard for prioritisation and task and diary management
-
Top level sales management reporting, forecasting and prioritising tools
-
Marketing and sales campaign management,
-
Pipeline management for sales opportunities
-
Remote consulting and training
Pricing and tariffing
We would like to offer something that is charged per seat per month, with support.
We would like to offer remote consulting and training.