Getting your dmSwitchboard working, and your questions answered in 25 minutes

dmSwitchboard12 ProTime Initial Setup is a ProTime session, that is usually included with the dmSwitchboard12 setup fee, where a Pro will assist a new customer to get their new dmSwitchboard going.  It includes setting up all or some of the extensions, and a Q&A and assisted training for the customer.

Pre-booking resources and guide

Prior to booking a session, we need you to have certain briefing material so that the Pro can setup your dmSwitchboard12 within 10 minutes.

Empty Planning Sheet The planning sheet that you complete with the essential details of your Company for insertion into the dmSwitchboard.

Example Planning Sheet An example of the Empty Planning sheet that we have completed (can be useful if you are looking for a bit of inspiration).

Demo Video An example of a ProTime session, useful for seeing what will happen during a session, also useful if you want to see how to setup a dmSwitchboard12 yourself.

Pre-session resources and guide

Session agenda

• Greetings
• Communications check
• Initial setup (max 10 mins)
• Q&A as per customer agenda
• Customer training (as time allows)
• Suggestions for where next
• Wrap up

Where next? and useful links

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FAQ

#???? ProTime FAQs useful for more general questions about the ProTime product family

editorial notes...remove before release

RGD is editting this note

To do

• Insert the video front page, so that people can click to view the video.