Introduction

dmClub GenU services allow for outbound calls from your account.  They can be made from VoIP or PSTN phones. This note helps you make calls from PSTN phones (i.e. Landlines and Mobile phones).

When you call your phone number from an authorised phone, our system will recognise that you are an "owner" and allow you to:

• Make outbound calls
• Make calls to other people (personal extensions) on the service
• Setup your OGM (outgoing message) for your voicemail

Making outbound calls through your account can be useful for the following reasons:

• Our rates may be better than your supplier's rates (especially if you are calling outside your "inclusive minutes")
• We can present your phone number as the CLI (Calling Line Identification)
• If you require call recording on your calls, then we can provide it (but you have to make the call through one of our accounts, obviously!)
• You may not want to present your mobile or an international phone number, but a professional UK number

Status and history

Tue 10 Nov 2015 This is a temperory dmNote, it will be upgaded later on.

Preparation

Go into your dmConnect12 or dmSwitchboard12 and check the CLI Autologin.  The CLI AutoLogin will only be for the phone number that you are diverting to.

FAQ

I should like to make a call from a number that is not a divert destination of my dmConnect12 or Personal Extension