dmBiz Feb 11: Join an eCom 2.0 Private View today!
It's been a busy month at dmClub Towers. After releasing the first alpha preview of eCom 2.0, we've been working closely with individual dealers on previewing and collecting feedback on the system. We've now released a commercial-grade Beta preview, and it's looking good for a live release in the next few weeks.
Elsewhere, we're starting to make plans for an upgrade to the payment system, and want your input ASAP. Read on for the latest...
eCom 2.0: release update
eCom 2.0, our unique suite of configurable web widgets for dmClub
sales, is now available for Beta preview. After our first alpha release last
month, and some intensive previews with dealers, we're delighted to announce
that the Beta preview is now up and running.
The Beta system has improved uptime, and we've resolved a few minor hitches. Subject to testing and further feedback (and injuries to the team during half-term skiing...) we're on target for a commercial live release in the next two two three weeks.
Want to be one of the first to view eCom 2.0? Join one of our Private View seminars now. See below for how to get in on the action.
eCom Private View seminars are going great guns
A key part of our approach to
developing eCom 2.0 has been to involve you, our dealers, as much as possible in
the process. So from the first Alpha release of eCom 2.0 we've been holding
webinars with interested dealers, where we take you through what eCom 2.0 can do
for you. Some feedback so far:
A real step change in the way I can sell dmClub products.
Want in? We'll be running eCom Private View seminars from now, through the commercial Beta and Live releases, until the end of March. See here for a list of available dates.
Don't miss out! Contact dealersupport@dmclub.net NOW to reserve your place.
eCom 2.0: changing how we work with you
eCom 2.0 is a step change in dmClub's approach to dealer sales tools. (From what
we've seen, it's a world first, too...). But it's also the beginning of a
transformation in the way we work with you. With eCom 2.0, you'll be
supported right from campaign brainstorming through to revenue. Some of the
things we can offer:
- Demo webinars, to show you how eCom 2.0 can work for you
- Private consultations to develop campaigns
- Private consultations on site design and implementation
- Ongoing technical support with eCom configuration and tracking
To find out more, contact dealersupport@dmclub.net. Or better yet, sign up for an eCom 2.0 Private View today.
Revamping payments - what would you like to see?
We want to improve:
- Your brand recognition
- Your conversion rates
- Your retention rates
- Customer convenience
- Your sales margins
Last month, we polled customers on what they'd like to see change. We heard that customers are keen on more options for discounted advance payments. There's also a good deal of interest in monthly payments by credit card or direct debit.
We'd love to know what improvements you'd like to see. Is there something that should be done differently? More clearly? More quickly? Where do your customers get stuck and require a support call?
Please email mary.harrington@dmclub.net with your ideas - we'll be beginning work on this in the next few weeks, so we need your input NOW!