How to use the Clubhouse

What's this page for?

This is your Clubhouse home page. From this page you can manage various aspects of your dmClub membership, such as updating your contact details or adding credit to your account.

For a more detailed tour of your Clubhouse, click here.

To go to the dmNotes knowledge base home page, click here.

What the control panel areas do

Service Controls - Use this panel to control the numbers/services you have with dmClub.

Account credit and orders - Add credit, view outstanding orders and view statements for your accounts.

Membership settings - Update contact details, change your password and set your news preference.

Current System Status - This is where we post any details of new services, service interruptions etc.

Add more numbers/services - Use this section to add or modify your chosen services.

Dealerships - If you're a dmClub reseller, use this panel to control aspects of your dealership.

Top Tips for Beginners

• Make sure your contact email address is spelt correctly, and is an active email address that you check reasonably often
  
• It's worth checking the Current System Status section every so often so you're aware of any issues we are working on. It's especially worth having a look here if your service doesn't seem to be working properly - we may already be busy fixing it!
  
• Once your payment has cleared and your dmClub number is active, make sure you click on the number in your Clubhouse and set up your divert (click here for more on how to do this)
  
• Payments to dmClub can take up to 4 business hours to clear, so if you make a payment and it doesn't reflect straight away, don't panic!
• Always login to your clubhouse from the main login page: http://my.dmclub.net