15 May 2018: Affiliate domain
we have the following domains for dealers to use with their brands:
https://<your brand>.dmConnect12.com for dmConnect12 basic services
https://<your brand>.dmSwitchboard12.com for dmSwitchboard12 cloud based switchboard services
https://<your brand>.dmAnswers14.com for dmConnect12 with human answering services
https://<your brand>.dmClub.net for general sales services
and we shall be setting them up in the next week, however we can not support something like
https://clevertelecoms.<your domain>.com, as our wildcard certificate will not cover it
18 Apr 2018: Dealer T&C changes
Notable changes:
- Automatic settlement for Pro and Wholesaler dealers
- Changed address
- Changed minimum commission payout (£50-£90)
- New requirement for activity (starting 01 Aug 2018)
- Commission should be claimed within 6 months (was a condition in dmNotes, now in the terms and conditions)
Download the full terms and conditions as a PDF.
In addition to the general Dealer Terms & Conditions, please see the supplementary Terms & Conditions for each dealership level.
#1420 - Classic Dealership supplementary terms & conditions
#1421 - Pro Dealership supplementary terms & conditions
#1422 - Wholesaler Dealership supplementary terms & conditions
These changes are as per our right to change the agreement (20.3), should you not wish to accept these terms and conditions you have the right to give Notice of Termination with immediate effect.
October 2012: SB12 Gold Release
The CM1-Gold Launch is the last in the CM1 program of Releases, moving from Alpha through to Gold. The CM1 purpose is to make our new Switchboard12, Calls12 and Webphone products available to all customers and dealers.
Benefits for Dealers keen to sell dmSwitchboard12 include:
A Product Pack allowing customers to buy SB12, inbound number and calling credit in one easy package
A new eShop allowing you to sell all the required items in one widget
Shop status, allows your site to react intelligently to the customers' shopping, showing you status for all sales eComponents.
September 2012: SB12 Beta2 Release
dmClub has released the latest version of its Switchboard12 product.
This is the fourth of the CM1 program of Releases and Launches, Alpha1, Alpha2, Beta, Beta2 and then Gold. The CM1 purpose is to make our new SB12, C12, WP available to all customers and dealers.
The Beta2 will allow us to get feedback from dealers on the sales site for a high quality product, so that we can carry out final features, polishes and bug fixes prior to Gold release. It also gives dealers a chance to get their own sites ready prior to Gold release.
A parallel launch of the product, excluding the new sales site, will provide various improvements for customers and dealers.
March 2011: eCom 2.0
Following the August Preview release of the first eComponents release we have made significant improvements to the system:
- Improved uptime
- Improved browser compatibility
- Revised and updated Resources Showcase
- Customise eComponent look and feel with your own CSS stylesheet
- Multiple eComponents on a single page
- Remain on your own site throughout the sale (no need to transfer to an Adapted or Affiliate sales engine)
- Built-in tracking features
Click here to read more about eCom 2.0
August 2010: dmABS 1.6 C.1 (eComponents)
eComponents are embeddable components that let you sell dmClub products from your own website. Plug in number choosers, checkout pages, mini trolleys and tracking from first visit to lifetime revenue. If you can build a simple website, or have an existing site, it’ll take you less than five minutes per page to add eComponents.
What’s new?
The previous release gave you the ability to embed simple Number Choosers in your own site. In this release, we’ve made eComponents more flexible, powerful and effective, meaning that you can now:
- Keep your branding throughout the sale: Previously, it wasn’t so easy to keep the customer on your sales site all the way to checkout. But now, you can load registration/checkout in a different iframe on the same sales site. So you can tailor your website copy to each eComponent, from first click to payment, and keep branding and customer experience consistent throughout the sale.
- Build multi-page sales sites: Previously, there were restrictions on the number of eComponents you could embed in one site. We’ve now added Multi-Page Mode, meaning you can create tailored sales copy for multiple packages within the same site, and provide eComponents for each package.
- Track your customers from first click to lifetime revenue: Previously, TST tagging only worked if the tagged URL pointed directly to a dmABS sales site . Now, you can add TST tags to pages containing eComponents on your own site, and still track your campaigns in BTR.
What you need to do to get eComponents
As of 10 August 2010, eComponents are available in Preview only. If you want to preview eComponents, contact dealersupport@dmclub.net.
May 2010: dmABS 1.6 C
dmABS 1.6.C includes improvements to customer usability, as well as a new dealer signup area*. Changes to dmAdmin, released simultaneously, include a new wizard for configuring marketing resources and improvements to business reporting.
New features in dmABS
More obvious number upgrade path: When a number is placed in the trolley, the customer is given an animated 'float-over' prompt, indicating that they can upgrade their number by clicking its icon.
Dealer Signup Tab: Dealers can choose to recruit sub-dealers using their dmABS sales site*.
New features in dmAdmin, released simultaneously
Improved BTR tools: Based on dealer feedback from the first release of BTR, we've introduced a number of impovements to BTR (Business Tracking and Reporting). Along with improvements to layout and a whole new report type, it is now possible to track sales arising from return visits.
Dealer Marketing Resources: A new 'Resources' area in dmAdmin offers you 'ready-made' marketing resources that you can easily configure using a wizard.
Better experience for new and existing dealers: dmAdmin has been overhauled, and now includes quick-start videos aimed at getting new dealers off the launch pad in next to no time.
*For now, you can experiment with signing up subdealers even if you aren't a Wholesaler. But to earn commission on subdealers' sales you still need to be a Wholesaler. This change has been made in preparation for a future release, which will overhaul the dealer distribution model.
For more information, click here.
February 2010: Updates to Clubhouse and Accounts pages
This round of dmClub development focused on updating the customer Clubhouse and Accounts pages, to make them easier and more intuitive to use.
NB: You don't need to take any action to benefit from these changes - they're already live in your customers' Clubhouses.
Clubhouse changes
It's now easier for customers to view, add and pay for dmClub services, meaning improved customer retention and higher sales for you.
Clearer design: We've added icons that make it clearer how to take actions such as adding services or topping up account credit. We've also done a general polish of the look and feel, to make the Clubhouse more consistent with the dmABS site.
Improved Help text: We've added more mouseover text to explain what the links and icons do, and improved the Help text available for each Clubhouse page.
dmAccount changes
We've changed the way dmAccount is set up to make it quicker and easier for customers to add credit - boosting your residual income.
Customers need fewer clicks to manage accounts: We've refined the customer click path from Clubhouse to dmAccount so that it's quicker and easier to get to the action they need. For example, by clicking on the 'Add Credit' button customers will be able to specify immediately how much credit they want to add, rather than being taken to a screen showing all unpaid orders.
Improved help and mouseovers: We've added more mouseovers explaining the different on-screen icons, as well as fleshing out the on-page Help text.
More consistent look and feel: We've polished the look of dmAccount, so there's now less difference between the look and layout of dmABS checkout, Account and Clubhouse pages.