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dmClub Products

New product alert mon23jun14

dmAnswers14 v1: Our new flexible, professional and affordable call answering service

dmConnect12 v2: addition of dmAnswers14 and dmConsole integration

dmSwitchboard12 v3: addition of dmAnswers14 and dmConsole integration

Inbound Numbering - services that come with a telephone number

	dmConnect Classic A UK phone number (Geographic and Non-Geographic ranges available)	Simple nailed forwarding to PSTN, VoIP trunk (SIP/IAX2)
	dmConnect12 Business phone number ideal for fledgling businesses	Smart forwarding to PSTN, SIP, WebPhone Voicemail Option for dmAnswers
	dmVoice Classic A business number capable of hunting and voicemail	Forwarding to PSTN Hunting (Mobile, Work, Home) Voicemail to email (WAV, MP3) Voicemail pickup by phone Notification
	dmFax Classic Virtual Fax machine - Your own fax number without having to have a line. Faxes are usually forwarded to you as emails with image attachments.	Forwarding to PSTN Hunting (Mobile, Work, Home) Fax reception with configurable ID Faxmail to email (PDF, TIFF, DCX) Notification
	dmSwitchboard Classic A virtual front-end phone number including IVR menus, info depts, basic teams. Not suitable for outbound calls.	Wizard Setup Reception Simple Teams Voicemail Robot voice Uploadable prompts

Call Handling Services - Services that do useful things with calls

dmSwitchboard12

A hosted switchboard service, handles inbound calls, allows outbound calls, transfers. Uses business model of reception, teams and people to simplify setup

Works with dmConnect/dmConnect12 for inbound
Works with dmCalls12 for outbound
Receptions, Teams, People
Voicemail, dmAnswers
Plan Manager

Outbound Services - Services capable of placing outbound phone calls

dmCalls Classic

An outbound calling service

Voice-Activated Dialling
Personal Address Book
Smart Memories
Web Control

dmCalls12

Outbound calls, particularly for use with dmConnect12 and dmSwitchboard.

Cheap call rates
Passes dmClub CallerID
VoIP PABX compatible
Indirect Access 1xxx from BT lines
Web Control

Human Services - Services involving participation of a human being

dmAnswers14

A human call-answering, call-screening and message-taking service.

Includes FrontDesk and MessageDesk: Deflect cold calls, and get messages taken when a caller might otherwise hang-up.

Change your availability and call-answering preferences at any time using the smartphone console.

Easily change availability and call-answering preferences
Configurable call scripts
24x7 answering
UK call centres
Notifications by email and/or text message
Full call records

dmAnswers

A human message-taking service that gets messages where simple voicemail might get a hang-up.

Configurable call scripts
24x7 answering
UK call centres
Notifications by email and/or text message
Full call records

dmProVoiceOver

Let our voiceover artist record prompts for your switchboard, dmSwitchboard12 or dmConnect12 service. Gives your callers a very professional impression.

Choice of accents/feels
Includes setup of your service

Other Services - Services not fitting into any other category

dmAllTalk

Inbound Conferencing

Subscription-free conferencing
Book rooms in advance
Up to 20 participants

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