Help for dmAccount - Add Credit

What's this page for?

This page lets you add credit to your dmClub account.

How does it work?

Just use the form to say how much credit you want to add, and specify how you'd like to pay, then click Continue. The system will take you through the payment process.

How long does it take to credit my account?

If it's the first time you've paid using this method, then we will process it within 4 business hours. For existing customers who've paid before using the same method, we will credit the account immediately (applies to Credit Card and PayPal transactions only).

Top Tips

• Want a reminder when your account needs topping up? Click on the 'Alerts' button at the top of the page to set an alert when your account credit needs topping up
• Don't want to worry about topping up? Click on 'Auto Top-Up' to arrange for top-ups to happen automatically.
• Your account credit excludes VAT - The amount of credit you have in your account excludes VAT. When you see "x", that means this is the sum in your account excluding VAT.
• When you add credit, your payment includes VAT - Deposits to your account include VAT. When you see "i", that means it includes VAT at the current rate. So when you top up your account, the VAT charge at the current rate will be deducted. For example, if you pay in 1, 0.15 will be deducted for VAT @ 17.5%, and you will see 0.85 credited to your account.
• If you believe you are eligible for VAT exemption, please contact dmClub support.