Ofcom changes to 0870 tariffs and free Parallel Migration offer

New rates on 0870 numbers will affect your numbers

0870 in crosshairs

From 1 August 2009, new Ofcom regulations mean that rates are changing on 0870 numbers. We're not very happy about these changes, but if you have an 0870 number it's important that you understand how they affect you.

When the new tariffs come into effect on your 0870 number, you may find that your costs increase and you want to move to a different number range with more suitable pricing options. So dmClub has created an easy and FREE Parallel Migration offer that will make migration as fast, smooth and straightforward for you as possible.

How will the tariffs affect me?

After 01 August 2009, it will no longer be free to receive calls on your 0870 number. So if you have an 0870 number you may need to add credit to your account in order to receive calls. dmClub will be loaning 2 credit to each account just before the tariff change, but that may be insufficient to cover your use of the number.

The changes will have other effects as well, depending on your 0870 number range. See below for more details.

What kind of 0870 number am I?

dmClub customers use two different 0870 number ranges: 'Legacy' and 'Current'. The changes will affect you differently depending on what your number begins with. Check below to see how the changes will affect you.

My 0870 number begins 0870 446 you have a Current 0870 number.

As well as free diversion to UK landline numbers, Current 0870 numbers used to offer up to a 2ppm payout rate. This will no longer be the case. Standard diversions on Current 0870 numbers will now cost 1.25 ppm in line with our UK Local numbers.

If you have a Current 0870 number, you can choose to do one of the following:

For our dmConnect customers only, set up a free redirect to a VoIP trunk.
Continue using your existing 0870 number at our newly reduced UK Geographic rate (1.25p/minute for dmConnect to UK landline)
Migrate to a new number from the 0844, 0871, 020-7 or UK Local number ranges using the FREE Parallel Migration offer (see below).

My 0870 number begins 0870 08 or 0870 80 you have a Legacy 0870 number.

The Legacy numbers used to divert to UK Landline numbers for free. This will no longer be the case. Inbound calls to Legacy 0870 numbers will now cost 5.25 ppm. Note that dmClub are giving all legacy numbers a monthly allocation of 30 mins of "FreeTime" and a loan of 2 to ease the transition period.

If you have a Legacy 0870 number, you can choose to do one of the following:

Continue using your existing 0870 number at the new UK Geographic rate of 5.25p/minute.
Migrate to a new number from the 0845, 0871, 020-7 or UK Local number ranges using the FREE Parallel Migration offer (see below).

Free Parallel Migration Offer - till 31 December 2009 only

For those of you who want to move from your 0870 number to a new number, we've put together a great Parallel Migration offer to make migration as fast and smooth as possible.

What's included in the offer?

For your old number:

Three options for notifying callers of your number change. Choose either

A recorded message informing the caller of your new number
A recorded message as above, and automatic forwarding to the new number
No recorded message - you take responsibility for notifying your callers

Costs for calls to the old number during the migration period are

1.25p/minute for Current 0870 numbers
5.25p/minute for Legacy 0870 number ranges (but you get 30 mins/month for free)
A loan of 2 will be given to all 0870 customers to ease the transition

For your new number:

A new number from the 0844, 0871, 020-7 or UK Local number ranges
FREE to get started: dmClub has waived the administration fee
FREE line rental on the new number for the migration period (up to 3 years)
dmConnect, Voice, Fax or Switchboard
FREE divert to mobile (0871 numbers on 'Pro' or 'Ent' plan only)
FREE Gold fee, up to the value of any previous gold fee on your old number.
50% discount on the difference between your current Gold fee and a higher value Gold fee. For example, if you have already paid a 200 Gold fee for your number and want a new number with a 500 Gold fee, you will only pay a total of 150 (half the difference between your old and new Gold fees) to migrate a 500 number!

I want to keep getting payouts on inbound calls

Payouts are no longer available on 0870 numbers. But if you would like a number that pays out, the following options may suit you:

0844 number on any dmConnect tariff

Service rate FREE for the migration period, then from 3/month
Pays out from 1.2ppm

0871 number on dmClub's 'Pro' tariff

Service rate FREE for the migration period, then 5/month
Pays out from 4.9ppm

How long have I got?

You have until 31 December 2009 to take up the 0870 Parallel Migration offer. Once you've taken up the offer, you can choose how long you want to keep both numbers running - just tell us what month end you'd like your migration completion date.

dmClub can support a migration period (the time you are running both numbers in parallel) of up to 3 years.

I want to migrate to a new number. How do I sign up?

Click here for more information about the Parallel Migration process

Contact support@dmclub.net for details of how to take up the free Parallel Migration offer.

Ofcom delays 0870 changes
Free number with your 0870 number (Please note: This offer is no longer valid.)

August 09 0870 tariff changes