dmCalls12: flexible outbound calling for dmConnect12, dmVoice14, dmSwitchboard12
To make outbound calls from dmConnect12, dmVoice14 and dmSwitchboard12 you need a dmCalls12 account. It's included in the dmSwitchboard12 Starter Pack, or can be ordered separately.
dmCalls12 is also needed for forwarding calls to landlines/mobiles (PSTN) from your dmConnect12 number.
Q: What does dmCalls12 do?
It allows you to make outbound calls from your service. Make calls using our Web Phone, with SIP VoIP phones, or from a PSTN dialup access number (DAN). However you make calls your Caller ID goes with you.
Q: How much does it cost to enable outbound calling?
Enabling outbound calling for your dmSwitchboard12 is free. The £5 + VAT that you see in the purchase box to the right is for your first £5 of calling credit.
Q: How does calling credit work?
You pay for your GenU service outbound calls in advance, by adding calling credit to your account.
Q: Are there any other costs?
You are charged for making calls, like any other calling service.
Q: Can I use it to make calls without a GenU service?
Yes - see #5221 - dmCalls12 Indirect Access
Q: Why has dmCalls12 taken £5 from my central credit
dmCalls12 runs on a seperate platform, and needs a small amount of credit to make your calls.
It will automatically take credit from your central account, so that it has enough credit for your calls.
You can see the details of this if you click:
my.dmclub.net > my services... > [!!click on your dmCalls12 account] > Tab=Credit & paks
Related content
#5102 - dmCalls12 tariffs
#5104 - dmCalls12 supplementary Terms and Conditions
#5221 - dmCalls12 Indirect Access