Getting started with dmCalls
After completing this section you will be able to:
- Add contacts to your Address Book
- Set up any phone for CLI Authenticated Entry to your account
- Phone someone using the dmCalls Voice Activated Dialler (VAD)
Adding contacts to your virtual phonebook
We suggest that as part of this Getting Started exercise you add the 5 or so contacts that you call most frequently into your Address Book. This will allow you to call these contacts using the dmCalls Voice Activated Dialler.
1 Using the web login to your Clubhouse at my.dmclub.net using the email address you registered with as your Login ID.
2 Open the My dmCalls Account Control window. To do this click on the dmCalls icon in the My Service Controls section of your Clubhouse.
3 Go to My Address Book screen. Click on the Address Book link, which is the first item in the menu.
4 Click the ADD button. This will take you to the My Address Book Entry screen.
5 Simply type in a contact name and at least one phone number in the relevant slots.
6 Click OK when you have finished. This will take you back to the My Address Book screen. Where you will be able to see the contact names and numbers you have entered listed.
7 To enter another contact simply click ADD and repeat from step 5 again.
Setting up CLI authenticated account entry
Authenticated account entry uses Calling Line Identification (CLI) to recognise your phone when you dial a dmCalls access number. So you do not have to enter an account number or PIN. Making accessing your account even faster and easier.
1 Go to the My dmCalls Account Control window. Either from the My Address Book screen by clicking the MENU button at the top right. Or from your Clubhouse as in 1 above
2 Click on SECURITY SETTINGS in the menu list. This will take you to a page entitled My Security.
3 Go to the PIN FREE DIALLING section.
4 Enter the phone NUMBER that you wish to have CLI Authenticated Entry in the first field.
5 Select either Y(es) or N(o) in the REQUIRES PIN FIELD. If you choose If No - dialling an access number will give you direct access to your account. If Yes then you will still have to enter you 4 digit PIN before you can use your account.
6 Optionally enter a DESCRIPTION of the number such as a name or location for purely for your own reference.
7 Click ADD.
Phoning someone usign the dmCalls Voice Activated Dialler
1 Select a contact that you wish to call who is entered into your Address Book.
2 Dial an access number. Either 08700 885 280 (Bill Free Trial) or 0800 198 6440 (if you have the Prepay account option).
3 If have not set up your account for CLI Authenticated access enter your account number followed by your PIN using your telephone keypad.
4 You will then hear the prompt "dialler ready - who do you want me to call?" followed by a short tone.
5 After the tone say 'CALL - CONTACT - LOCATION'. Where CONTACT is one that you have already entered into your Phone Book. Then a LOCATION which will be "Home", "Office" or "Mobile". For example "Call - Alexander Graham Bell - Office".
6 dmCalls will then dial and you will hear your contact's phone ringing OR our system may tell you that it did not understand and ask you to try again.
From here you can go to
Voice training
Online itemised calls
Address book (in more detail)