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ProTime topics: what ProTime consultancy can cover

dmClub offer ProTime consulting on a range of technical topics, from initial dmSwitchboard12 setup, to configuring your LAN for VoIP.

ProTime topics available

This table lists the topics ProTime sessions can cover, and the outcomes that you can expect should you choose to use ProTime.

The Initial Setup (ISU) that you get when you buy dmSwitchboard12 is free.

All other ProTime topics cost £25 for the first 15 minutes, then £1.25 per minute, with the expected duration shown in the table.

Topic	Call Content	Result	Duration (minutes)	Other Information
Initial Setup (ISU)	Initial setup of one Plan and five extensions. Your questions answered by the Pro during this 50/50 session	A working dmswitchboard with five extensions	Up to 25	This 50/50 session comes free with the dmSwitchboard12 if booked within 60 days of purchase
Advanced Setup	Adding team and personal extensions	Ability to add new plans with all dmSwitchboard12 features	Up to 25	Must have completed Initial Setup
VoIP Feasibility	Can your VoIP handsets work with the dmSwitchboard12?	Clarification of whether your LAN can work with VoIP services	Up to 20	-
VoIP Handset Setup	Making your LAN work for VoIP calls	Working Handsets on all dmSwitchboard12 extensions	Up to 25	These must be dmSwitchboard12 Supported handsets*
VoIP LAN Setup	Configuring your LAN so that it works with the dmSwitchboard12	A working dmSwitchboard12 with your current LAN	Up to 25	Must have completed VoIP feasibility evaluation
Team Mgt Mentoring	Efficient call handling	You provide optimum incoming call handling	Up to 25	-

* dmSwitchboard12 ProTime advice for VoIP phones supports the following handsets: