Development candidate: PABX follow-on to dmSwitchboard

We're considering a follow-on product to dmSwitchBoard. Like the old dmSwitchBoard, it would be designed to handle inbound calls. But in addition to this, it will also handle outbound calls.

The aim would be to deliver an easy-to-use switchboard that enables customers to use both traditional telephony and also VoIP easily and reliably.

A further aim would be smooth integration between the product and dmNumbers, dmCalls, dmCRM (see related product discussion note) and dmAnswers.

Features that we are considering

• Outbound calling (see the related discussion about dmCalls 2)
• Hosted and running on an appliance in the Clients office
• Multiple inbound numbers heading into the same switchboard
• Both Traditional telephony and full VOIP support

Features we will probably not carry forward from dmSwitchboard

• Free switchboard for certain number ranges

Pricing and tariffing

No firm ideas about this yet - we'd love to hear your views.

Tell us what you think

Got a view? Drop us a line (dealersupport@dmclub.net).