Introducing DIY for the dmSwitchboard12
The dmSwitchboard12 comes bundled with a free Initial Setup ProTime session as we think this is the best way for you to get up and running with the minimum of fuss in the quickest time.
But we appreciate that not all customers will want to take advantage of the free ProTime and so we have created some instructions to help them setup their own dmSwitchboard12.
Click here to start setting up your dmSwitchboard12 the DIY way.
We would like to stress, though, that we do not recommend trying to setup your own dmSwitchboard12 if you have particularly complex business arrangements or a large number of extensions or diverts.
If this is the case with your business, take advantage of the free ProTime session which provides you with a working switchboard within 10 minutes. Once that’s done, you can adapt your Switchboard Plan later so that it more closely meets your detailed business needs.
Please bear in mind that, although Support is there to help you with all dmClub products, they can only supply limited help for dmSwitchboard12 queries. dmSwitchboard12 is a very sophisticated product and its complexity may be increased because of the way it is used by your business.
If your query requires detailed analysis and configuration of the dmSwitchboard12, you may be recommended to take a ProTime session.
Claim your free ProTime session within 60 days of purchase
Your free ProTime session remains available to you for 60 days following your purchase of the dmSwitchboard12.
If you try out the DIY approach and are not successful, don’t worry. You can still book your ProTime session, just complete the dmSwitchboard12 ISU Planning Sheet and return it to Support.
Related content
Guide to the dmSwitchboard12 Planning Sheet
ProTime: Choice of Service Level
ProTime: Getting started (Full Service)
ProTime: Getting Started (50:50)