dmClub dealer news - May 2010

In this issue:
Quicker Dealer released live
dmCalls – the next generation
Sell more with this top tip
dmClub is hiring

Quicker dealer is here!

After a couple of weeks running previews of 'Quicker Dealer' with a small group of dealers, we're delighted to announce that it's now available live!

'Quicker Dealer' is the latest update of the dmClub sales tools. The freshest new feature is 'Dealer Marketing Resources', a suite of ready-made marketing resources – Flash banners, graphic ads, embedded signups and more – that you can customise easily.

The preview dealers say they reckon it's is a cracking addition to the dealer's toolkit, for both new and experienced dealers.

We've shown that it's possible to get from signup to sales ready in less than 20 minutes with the new tools, so new dealers can start making money easily. And the embedded signup option means experienced dealers have the flexibility to create the perfect site for each individual business strategy with dmClub simply working as as the sales engine.

We've also made changes and refinements to the BTR (business tracking and reporting) tools, including more detailed data and tracking for returning visitors. There's a whole new report type – Customers and Services – that gives you powerful insight into what your customers are buying.

You'll see the changes to dmAdmin, including the new Resources tab, next time you log in. For dealers who are using the Adapted (downloadable) version of dmABS, you can
get the latest version of the sales site here.

dmCalls – the next generation

Over the last few months, while we've been working out the dmClub roadmap, we've run a series of polls with dmClub customers about what they'd like us to develop.

We've learned that a significant number of customers are keen on having an outbound calling facility - in fact, we had three times the number of responses to that as to any previous poll! We've also learned that customers are especially keen on outbound calling using their dmClub number as their caller ID.

So that's exactly what we're planning on building – a next generation dmCalls is a candidate product for future development. Now we need your help. What dmCalls features would you want to sell? How would you price it? Who would you sell it to?

So, calling all dealers who want a say in how we develop: drop us a line! dealersupport@dmclub.net

Tip of the month: Pick up the phone!

Want to sell more? Have you thought about adding a contact phone number to your site?

Some people are happy buying online. But others just won't spend money unless the transaction is with a human being. So if you want to sell more, consider adding a 'Customer enquiries' number to your sales site.

We've learned from successful dmClub dealers that by adding a contact phone number to your marketing site, and taking customer enquiries, you can make a significant boost to your sales.

Technology: it's all about being human...

dmClub is hiring

Do you know any great salespeople? dmClub is looking for two new Sales/Account Managers to support the dmClub dealer network in campaign-building as dmClub expands into the planned new product range.

We're offering a pretty good package, with a prospect of £60K OTE by 12 months. Know someone who might be interested? Click here to read more – and please send this on to anyone who you think might be suitable.