Development candidate: new version of dmCalls

We're investigating a new version of dmCalls. Like the old dmCalls, it's an outbound calling product.

We see this as a business/prosumer grade service, sold on features and quality rather than purely price point. We'd love to hear your views about how this might fit with your current markets, and your ideas for sectors that this product might suit - or not.

Some of the features we're considering

Access methods for initiating calls

• Tone dialling of the number after access has been established
• Redial of last number
• Speed dials
• Web request for call
• Direct speed dial number
• Indirect access

Inbound access methods

• PIN number and CLI authentication
• Freephone
• UK_GEO numbers
• Indirect Access
• Carrier pre select
• Call pay access numbers (e.g. 0844/0871 etc)
• Speed dial auto dial access numbers
• VOIP trunk SIP and IAX
• SIP server
• Embedded web app
• Web based VOIP app

In call services

• Call recording
• CLI presentation management
• Real-time credit/prepay limits

Features that we will probably not carry forward from the previous version

Voice driven dialing (we loved the feature, but there was no general market acceptance of it, and it was quite an expensive feature to produce).

Pricing and Tariffing

This can be a bit of a nightmare, as people's views differ wildly about what's suitable for a product like this. Our plan would be to start with a simple tariff, to see how people like it.

Once we've tested the market, though, we're investigating the possibility that dealers could set up their own tariffs. The catch is that have to achieve a certain level of business for this to be attractive (say 500 of Value-add per month) to make it worth everyone's while.

Tell us what you think

Got a view? Drop us a line (dealersupport@dmclub.net).